This Privacy Notice explains how Unlocking Enterprise Value™ collects, uses, shares and protects personal information when you visit this website, contact us, submit an enquiry, access a publication or otherwise interact with UEV online.
Who we are
Unlocking Enterprise Value
Correspondence address: 61 Bridge Street, Kington, HR5 3DJ.
Privacy contact email: info@unlockingenterprisevalue.com
In this notice, “UEV”, “we”, “us” and “our” refer to the organisation identified above. Business Diagnostic Labs™ is a diagnostic initiative within the UEV ecosystem. Where a visitor moves to a separate BDL environment, the privacy information on that destination should explain the applicable processing and controller arrangements.
Who this notice applies to
Website visitors.
People who contact UEV or submit an enquiry.
Prospective and existing clients, partners, suppliers and professional contacts.
People who download or request UEV publications or resources.
Individuals whose professional details are provided to UEV in a business context.
Personal information we may collect
Category
Examples
Identity and professional details
Name, role, organisation, professional profile and business context.
Contact details
Work email address, telephone number, postal address and communication preferences.
Enquiry information
The issue, opportunity or reason for contact and information voluntarily included in a form, email or conversation.
Client and commercial information
Engagement records, proposals, instructions, correspondence, invoices and payment-related records where relevant.
Website and device information
IP address, browser, device, pages viewed, referral source and cookie or consent choices, depending on the technologies enabled.
Publication and event information
Resource requests, downloads, event registrations and related preferences where these functions are offered.
Professional relationship information
Notes about business interactions, introductions, partnerships and follow-up activity.
Other information
Anything else you choose to provide, subject to the request not to submit unnecessary confidential or third-party personal information.
How we collect it
Directly from you through forms, email, telephone, meetings or correspondence.
Through your use of the website and permitted cookies or similar technologies.
From your organisation, a professional introducer or another person acting within a legitimate business context.
From public professional sources, such as an organisation’s website or a professional networking profile, where appropriate.
How and why we use personal information
Purpose
Likely lawful basis
Respond to enquiries and route them appropriately
Legitimate interests; or steps at the individual’s request before entering a contract.
Assess, establish and manage advisory or other professional engagements
Contract; steps before contract; legitimate interests; legal obligation where applicable.
Provide publications, requested resources or event information
Contract or steps at request; consent where required; legitimate interests where appropriate.
Maintain professional relationships and follow up relevant business matters
Legitimate interests, balanced against the individual’s rights.
Operate, secure, diagnose and improve the website
Legitimate interests; consent for non-essential cookies or technologies where required.
Measure website use and content effectiveness
Consent or another permitted basis only where the live technology and applicable rules support it.
Comply with legal, regulatory, accounting and tax obligations
Legal obligation; legitimate interests where applicable.
Establish, exercise or defend legal claims and protect UEV, users and third parties
Legitimate interests; legal obligation where applicable.
Send direct marketing or editorial updates
Consent where required, or legitimate interests where legally appropriate, with an easy opt-out.
Where we rely on legitimate interests, those interests may include operating and protecting the business, responding to professional enquiries, developing relevant services and maintaining appropriate business relationships. We will consider the impact on the individual and will not rely on legitimate interests where the individual’s rights override them.
Who we may share personal information with
Website hosting, maintenance and security providers.
Form, email, CRM, scheduling and communication providers.
Analytics, consent-management and anti-spam providers where enabled and lawfully configured.
Professional advisers, accountants, insurers and legal advisers.
Contractors or delivery partners who need the information for an agreed purpose and are subject to appropriate obligations.
Authorities, regulators, courts or other parties where disclosure is required or legally justified.
A buyer, successor or relevant party if UEV restructures, transfers or considers transferring part of its business or assets, subject to appropriate safeguards.
International transfers
Some service providers may process personal information outside the United Kingdom. Where this occurs, UEV will use an appropriate lawful transfer mechanism and any additional safeguards required for the transfer.
How long we keep information
UEV will keep personal information only for as long as necessary for the relevant purpose, including legal, accounting, regulatory and dispute-resolution requirements. Retention periods will depend on the type of information, the relationship and the reason it is held.
Your data-protection rights
Depending on the circumstances, you may have rights to request access to your personal information, correct inaccurate information, request deletion or restriction, object to processing, receive portable information, and withdraw consent where processing is based on consent. These rights are not absolute and may be subject to legal conditions or exemptions.
To exercise a right, contact us using the privacy contact details in this notice. We may need information to verify your identity and understand the request.
Complaints
Please contact UEV first if you have a concern about how your personal information is used. You also have the right to complain to the UK Information Commissioner’s Office. Current contact details are available on the ICO website.
Security
UEV uses proportionate organisational and technical measures intended to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending unnecessary or highly sensitive information through public website forms.
Automated decision-making
UEV does not intend to make decisions producing legal or similarly significant effects about individuals solely through automated processing on this website.
Changes to this notice
We may update this notice to reflect changes in law, technology or our activities. The current version will be published on this page with the effective or last-updated date.